No need to worry about telephone lines going down, copper lines being stolen, we got you covered ! 

Telephone Line (VoIP - Voice over Internet)

Rent per month (per line) R 85.00 incl. VAT

Number ?

  • You already have a Telkom number ? No worry, keep it, we can bring it
    over to our system for a once off fee of R 199 incl. VAT

You don't have a number ? We can give you a geographic number pertaining to your region as the table below shows, or you get a standard 087 number :

  • 041 004 xxxx - Port Elizabeth
  • 042 004 xxxx - Uitenhage / Somerset East
  • 043 004 xxxx - East Londen
  • 044 004 xxxx - George
  • 049 125 0xxx - Graaff-Reinet / Middelburg / Surrounds
  • 051 004 xxxx - Bloemfontein

Costs ?

Destination FWS Telkom Saving

  • On Network 23c 50c 70%
  • Local 41c 42c 1%
  • National 41c 57c 28%
  • Mobile 108c 140c 23%

A full international rate sheet is also available on request.

Calls to 080 (toll-free) numbers and emergency service numbers (112, 10111, 10117) are free.

Calls to directory enquiries and Telkom operator services (10xx) are charged at the National rate

Features :

  • One telephone number for incoming phone service,
  • Call forwarding (always, unavailable, busy, unanswered),
  • Call waiting,
  • Voice-mail,
  • Two simultaneous calls
  • Obtain portable phone numbers for your home or office which, unlike geographic numbers, do not change if you move to a new physical location.
  • On-line, real-time access to call detail records including the ability to import these in to a spreadsheet
    for analysis and reporting of call costs.

  • Rapid installation wherever broadband connectivity (wired or wireless) is available.
  • Additional advanced features including customizable voice-mail, call-waiting, call- forwarding.
  • Value-added services such as teleconferencing.

General Questions and answers to telephone number “porting”

Q. Which numbers can I port?

A. A geographic telephone number is a number that starts with 01, 02, 03, 04 or 05. We presently allow for the porting of geographic numbers from Telkom to Switch Telecom and vice versa. Numbers starting with 080, 086 or 087 cannot be ported. Porting to/from Neotel, ECN and Vox Telecom may also be requested, provided the numbers are geographic, not 087.

Q. What happens to my existing service?

A. Your existing line will be cancelled once the port is complete. Any other services provided on the same line (e.g. ADSL access) may be cancelled as well.

Q. How long does it take?

A. Up to three working days for one or more individual numbers, or, up to ten working days for blocks of 100, 1,000 or 10,000 consecutive numbers.

Q. What does it cost?

A. A once-off fee of R199.00 (including VAT) will be levied per number ported.

Q. Why can't I port my 086 / 087 number?

A. The regulations in terms of which number portability is provided do not allow for this. First Wave Solutions is ready and willing to support this as soon as the regulator amends the regulations to allow for it.

Q. How do I order it?

A. We require a letter (on a company letterhead if for a company) stating "Please port the following numbers from Telkom to Switch Telecom" and listing the exact numbers to be ported. This needs to be accompanied by a copy of your Telkom account (all pages, not just the covering page). If the port is to be future-dated, the letter should state the requested date (weekdays only) on which the port should be processed. You can email or fax us the documents.

Q. How do I know if the number I'm calling has been ported?

A. The network will play three short beeps before connecting the call if the number has been ported to a different network and cross-network rates apply. The beeps will not, however, be played if the number has been ported to the same network you are calling from an on-network rate applies.

Q. What if I'm on a manual exchange line?

A. It is unfortunately not possible to port a number associated with a manual exchange line ("nommer asseblief" / farm line) as multiple subscribers share the same access number. When replacing a manual exchange line with a Switch Telecom service, we will supply you with a new direct dial number for your exclusive use.

Handset(s) ?

We prefer the Siemens Gigaset A510IP seeing as that it allows you to connect 5 more

Handsets to the one system, and calls made between the handsets are 100% free, and you can also use the system as a intercom, one handset calling all handsets at the same time

Gigaset A510IP (main set) R 1,199 incl. VAT

Gigaset A510 (add-on set) R    799 incl. VAT 

 

 

Realtime interface to telephone calls and costs ?